Your First Visit


Know what to expect on your first visit to Neighborhood Health Center. Our clinics provide a friendly experience to all patients. Our teams speak English and Spanish. Translations for other languages are available upon request.

Neighborhood Health Center has a team of family practice and dental providers, as well as support staff to provide preventive, primary health, and dental care solutions.

Call to make an appointment today.

List of Our Centers:

What to Bring to Your First Visit

  • Insurance card and Photo ID
  • If you have no insurance and will be applying for discounted fees based on income, please bring the following:
    • Last two (2) paycheck stubs or
    • Previous year tax return
    • Unemployment statement
  • List of medications and/or prescription bottles of medications you are now taking, including vitamins or over the counter medications.
  • List of previous providers and contact information so we can obtain your medical records from those providers.
  • The top five concerns you would like to discuss with your primary care provider
  • New Patient Requirements at Neighborhood Health CentersPlease download and complete our patient forms prior to arriving for your appointment.

If you are a new patient, please arrive 30 minutes prior to your appointment time.
If you are a current patient, please arrive 10 minutes prior to your appointment time.
If you are going to be late, please call us to let us know. We will do everything possible to accommodate you, however our late policy states that we may reschedule your appointment after 15 minutes.

Don’t have insurance?
Neighborhood Health Center has trained Enrollment Assisters to help you and your family understand your options, and apply for a health insurance plan that works best for you. This help is FREE. Contact a clinic close to you to ask for Enrollment Assistance.

Can’t Make Your Scheduled Visit?
If you are unable to come to a scheduled appointment, please call at least 24 hours in advance to cancel. Canceling your appointment in a timely manner allows us to open the appointment for other patients needing to see a provider. You can also cancel your appointment online through MyChart.

Chronic Pain? Neighborhood Health Center uses evidence-based practices and follows community standards in the treatment of chronic pain. The treatment includes but is not limited to our policy which states NO OPIOID OR NARCOTIC MEDICATION WILL BE PRESCRIBED ON THE FIRST VISIT. View our complete Opioid Medications Policy and Guidelines.

Sign Up for MyChart

Have you signed up for MyChart yet? MyChart, our secure online patient portal, allows you to manage your NHC appointments, prescriptions, see test results, and more from anywhere, at any time from your phone, tablet, or computer.

Sign up now!

The videos below can help you fully utilize this time-saving resource. If you need assistance in activating your account or are having trouble logging in, call 503-941-3197 to leave a voicemail requesting assistance. Someone from our MyChart Support Team will return your call shortly to help with your request.

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