At NHC we are constantly striving to optimize your experience and patient feedback is critical in this process of continual improvement. Patient surveys are randomly conducted by a third-party vendor to provide us feedback, which is the source of our provider ratings and patient comments.  Read more about how provider ratings are calculated.

"The provider and staff are very kind to my special needs child."

"The front staff communicated about the wait and were courteous. The front staff is amazing. Robert Kelly is phenomenal. Samantha Abbott is amazing."

"The receptive provider asked questions about med history. They showed respect for myself and the other staff. Very kind, great experience."

"When I get there, I wait, and they attend to me quickly."

"I was happy to be back with my primary care provider."

"They were all kind and listened."

"The provider is easy to talk to and personable."

"Everyone is kind and approachable. I feel cared for and not a burden. It's welcoming, safe, and nice."

"I've been going for a long time. Good service."

"I would like the provider to talk to patients about future visits instead of front desk people."

"3 months wait. I didn't feel I got the care that I needed. I was trying to get the prescription I've been taking for years and moved from out of state and wouldn't prescribe the med I had before I moved."

"After the appointment was over, it didn't get resolved and I wasn't happy about that."