This position will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home and demonstrate the value of NHC’s mission.  The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting.

Essential job duties:

• Greets patients and answers phones with friendly demeanor and professionalism
• Schedules and confirms appointments, enters patient information into EHR (EPIC) by obtaining, recording, and updating demographic and financial information
• Processes co-payments and completes daily deposit reconciliation
• Scans and indexes documentation into medical records according to NHC policies and procedures

Education and experience:

• This position requires a high school diploma or equivalent
• At least one year experience in a fast-paced customer service setting, preferably in healthcare
• Previous EHR or EPIC experience is preferred
• Ability to fluently speak, read, and write in Spanish is highly preferred

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