This position is responsible for collecting and recording patient information by answering phones, scheduling appointments, checking insurance eligibility, and gathering demographic patient information.

Essential job duties:

• Welcomes patients and visitors in-person or virtually and answers inquiries with professionalism
• Accurately schedules and confirms in-person and virtual appointments
• Enters patient information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
• Processes co-payments and completes daily deposit reconciliation

Education and experience:

• This position requires a high school diploma or equivalent
• At least one-year experience in a fast-paced customer service setting, preferably in healthcare
• Previous EPIC or EHR experience is preferred
• Ability to fluently speak, read, and write in Spanish highly preferred

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