At NHC we are constantly striving to optimize your experience and patient feedback is critical in this process of continual improvement. Patient surveys are randomly conducted by a third-party vendor to provide us feedback, which is the source of our provider ratings and patient comments.  Read more about how provider ratings are calculated.

Positive feedback

"I was seen promptly."

"Always enjoyed this clinic. I know the staff."

"Everyone was courteous."

"It was convenient."

"I like the provider. She is attentive, she cares and she is respectful."

"She was awesome."

"The provider was a good listener. The people at the reception are nice and answered all my questions. The people I met there listen and are good about getting paperwork done and answering questions."

"I really like Claire, she tends to help me when I need it."

"More than 30 day wait. The provider never sent medications to MyChart."

"It was a frustrating experience. I had a difficult time receiving info about my health. I came in to talk about several things, but the main thing I went in for, we did not talk about."

"I didn't understand some thyroid results. I called the provider because on MyChart there were no details about the results. It just said everything was stable. There was no explanation of the results. I would like a little more detail."