At NHC we are constantly striving to optimize your experience and patient feedback is critical in this process of continual improvement. Patient surveys are randomly conducted by a third-party vendor to provide us feedback, which is the source of our provider ratings and patient comments.  Read more about how provider ratings are calculated.

"The lady at the front was nice, courteous, and jovial. The provider knows her patients and listened to me. She told me what she was doing, and all of that."

"Their attention to the patient was very kind and attentive. Up until now they have treated me well."

"The provider listens, she is wonderful. The medical assistant was excellent. The only had to poke me once."

"They were kind and attended me well. They also speak my language."

"Everyone was amazing. From billing to the front desk. They were competent, patient with elderly. Knowledgeable about insurance and paperwork. Efficient. My father's file said his first language was Spanish and they already had an interpreter there. One thing I've noticed with NHC is that I have never received such quality care. I switched my family to NHC, but they didn't take my insurance. For a nonprofit, you guys are respectful to the community. My father didn't feel embarrassed because of his low-income situation, and he felt very valued. You can feel the empathy and compassion you get from NHC."

"I liked the attention of the provider and nurse."

"I like how the provider listens and my concerns are heard."

"Everyone at the front desk was super nice. Dr. Tseng is great at hearing me out. She does not say 'I'm the Dr. I know best.' She listens to me."

"It was a 30-minute appointment wait at the center."

"This provider is only in the office once a week, so the wait for an appointment is long."