Who We Are

Mission

Building healthy communities – one neighbor at a time – through patient-centered health care, regardless of income or current state of wellness.

Vision

Neighborhood Health Center’s patient-centered approach to health care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctor’s office is only one factor in a person’s overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. As a result, NHC is our neighbors’ first choice for health and wellness.

Values

Patient-Centered:

• Each patient is at the center of their own health goals, treatment, and decisions.
• Individual patient needs and circumstances are prioritized whenever possible.

Respect:

• Differences in people and perspectives are acknowledged, encouraged, and addressed equitably.
• Individuals are valued members of their team or group, and have the support they need to do their jobs well.
• We honor patient choice, and patients can rely on NHC to be responsive, honest, and reliable at
  every point of contact.

Transparency

• Operational processes and decisions are informed by data, best practices, and stakeholder feedback.
• Communication, internally and externally, is clear and consistent.
• All aspects of the organization are in compliance with applicable rules, standards, and laws.

Continuous Improvement

• Team members pursue ongoing professional development to ensure high quality patient care.
• Any community member who has contact with NHC has the opportunity to provide feedback on the experience; and community feedback is regularly reviewed by leadership.

Health and Wellness

• NHC models an organizational culture of health and wellness through professional development opportunities, team cohesion, and human resources practices.

Neighborhood Health Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $3,535,496 with 87 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.