About Us

Your Health. Your Clinic. Your Neighborhood.

Neighborhood Health Center is a 501(c)3 not-for-profit Federally Qualified Health Center serving the healthcare needs of Medicaid, Medicare, uninsured, underserved, and at-risk patients in Washington and Clackamas Counties in the Portland metro area.

We collaborate with community partners and healthcare professionals to offer quality healthcare services to individuals through our multiple medical and dental clinics and school-based health centers.

Mission

Building healthy communities – one neighbor at a time – through patient-centered healthcare, regardless of income or current state of wellness.

Vision

Neighborhood Health Center’s patient-centered approach to healthcare honors the unique needs and circumstances of each individual patient.

NHC sees people, not problems, and recognizes that the time spent as a patient in a doctor’s office is only one factor in a person’s overall health. Our leading-edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. As a result, NHC is our neighbors’ first choice for health and wellness.

Values

Patient-centered

Each patient is at the center of their own health goals, treatment, and decisions. Individual patient needs and circumstances are prioritized whenever possible.

Respect

Differences in people and perspectives are acknowledged, encouraged, and addressed equitably. Individuals are valued members of their team or group, and have the support they need to do their jobs well. We honor patient choice, and patients can rely on NHC to be responsive, honest, and reliable at every point of contact.

Transparency

Operational processes and decisions are informed by data, best practices, and stakeholder feedback. Communication, internally and externally, is clear and consistent. All aspects of the organization are in compliance with applicable rules, standards, and laws.

Continuous improvement

Team members pursue ongoing professional development to ensure high quality patient care. Any community member who has contact with NHC has the opportunity to provide feedback on the experience; and community feedback is regularly reviewed by leadership.

Health and wellness

NHC models an organizational culture of health and wellness through professional development opportunities, team cohesion, and human resources practices.

16,692

In 2020, NHC served nearly 17,000 patients across the region.

63%

In 2020, 63% of NHC patients received Medicaid or Medicare public insurance, while 29% reported being uninsured. 57.5% of patients were 200% below FPL (Federal Poverty Level).

13.2%

In NHC's service areas, more than 13% of adults have delayed or not sought care due to cost (UDS Mapper).

Leadership

Our leadership team provides overall direction and administration of NHC’s health center operations.

Board of Directors

NHC's Board members are committed to improving healthcare issues facing our patients and the communities in which they live.

Bridging the Gap in Healthcare

We rely on the generosity of our community partners to achieve our mission of building healthy communities – one neighbor at a time – through patient-centered healthcare, regardless of income of current state of wellness.